Availability
Service Availability & Business Continuity
Corporate identity: OptionForge is a software product owned and operated by NeuroQuant Financial Technologies Inc. References to OptionForge identify the product; NeuroQuant is the owner/operator where a legal entity is required.
Current distribution model: OptionForge itself is free to download from Microsoft Store. OptionForge does not charge a subscription or purchase price for the current public release. Third-party broker, market-data, exchange, connectivity, or other external-service charges may still apply under those providers' terms.
This page explains availability limits, maintenance, continuity expectations, user backups, platform dependencies, and no-SLA boundaries for OptionForge.
Page sections
Availability limits
The website, legal pages, product pages, app functionality, Microsoft Store listing, installation, updates, package or platform checks, analytics providers, broker integrations, and data-provider workflows may be interrupted, delayed, suspended, changed, or discontinued.
Maintenance and changes
OptionForge may update pages, routing, support materials, assets, cache behavior, service-worker versions, security headers, and content. Some changes may be required for compliance, performance, security, or platform compatibility.
Business continuity expectations
- Users should keep backups of local files and exports.
- Users should keep independent records of trades, taxes, statements, and broker confirmations outside OptionForge.
- Users should not rely on OptionForge as the sole repository for business-critical, tax-critical, or trading-critical records.
- Users should verify data and decisions directly with their broker and other authoritative sources.
No uptime SLA
No uptime, support response, data-provider access, or issue-resolution guarantee applies unless a separate written agreement expressly provides one.
Related legal and support pages
Legal OverviewComplete legal and support policy map for OptionForge website, desktop app, Microsoft Store listing, free distribution, privacy, support, security, market-data, and risk disclosures.Terms & ConditionsTerms for the OptionForge website, Microsoft Store free-download path, desktop app references, support, restrictions, liability, free distribution, and acceptable use.Terms of ServiceAlternative title for the OptionForge Terms & Conditions.Privacy PolicyPrivacy policy for OptionForge website, support, diagnostics, Microsoft Store app access, cookies, analytics, security, retention, and user rights.Privacy NoticeShort-form privacy notice for the OptionForge website, support, Microsoft Store access path, diagnostics, cookies, retention, and rights.Refund PolicyRefund, cancellation, download, free distribution, Microsoft Store, direct agreement, and support-routing policy for OptionForge.EULAEULA for the OptionForge desktop application covering license grant, activation, restrictions, updates, data, third-party services, and termination.Risk DisclosureRisk disclosure for options analytics, model risk, market data, execution, liquidity, margin, taxes, and no-advice boundaries in OptionForge.Support PolicySupport policy for OptionForge covering support scope, intake, excluded support, privacy, priorities, and Microsoft Store access routing.SupportSupport policy for OptionForge covering support scope, intake, excluded support, privacy, priorities, and Microsoft Store access routing.Company InformationCompany and product information for OptionForge, including product identity, contact, Store path, commercial scope, and legal boundaries.Acceptable UseAcceptable-use rules for OptionForge website, app, support channels, licensing, security controls, and user submissions.Data Security & RetentionData security and retention policy for OptionForge website, local app data, support records, deletion requests, and incident routing.IP & License BoundariesIP ownership, license limits, brand use, screenshots, feedback, third-party names, and content restrictions for OptionForge.Service Availability & Business ContinuityAvailability, maintenance, service interruption, backup, continuity, and no-SLA details for OptionForge website and app workflows.Service FulfillmentService fulfillment policy for OptionForge covering Microsoft Store delivery, install, updates, downloads, free distribution, and enterprise arrangements.Export Controls & SanctionsExport-control, sanctions, restricted-use, and compliance policy for OptionForge software and support.Cookie PolicyEssential storage, service-worker cache, analytics tags, browser controls, and consent notesDiagnostics & LogsWhat logs may contain, how support uses them, redaction guidance, retention, and deletion requestsContact & RequestsSupport, privacy, deletion, correction, security, licensing, and business request routingAccessibility StatementAccessibility intent, feedback channel, known scope limits, and support request handlingSecurity OverviewSecurity posture, vulnerability reporting, user responsibilities, local-device boundaries, and incident handling